Picking the Best Tow Truck Company
It is always a nightmare having your car stall. In the actual sense no one ever anticipates ever seeking the services of a towing truck. When the vehicle breakdown, the only relief comes when it is pulled to the destination the owner wants. Elucidated below are some things that will guide you in choosing the best tow truck service provider.
Get to know why the car is to be towed. There are a myriad of reasons why a car may stall and hence need towing services. One may have had a flat tire, or they may have run out of gas among other reasons. The company to tow the car will be determined by the break down suffered. One therefore ought to have determined what caused the stall before they make a call for a towing truck to be dispatched. This makes sure that you get a well-versed company to tow your vehicle. The type of breakdowns necessitating towing by a specific company will be displayed on their website hence a sneak peek will help. Also one can call the company and seek to know if they are well equipped to give the necessary assistance.
Make a wise choice. Similar to other industries, the towing industry also have professionals and quacks. One needs to do due diligence before settling on one. Seek referrals from the people close to you that have been in such a situation before. Authorities such as the police can also give referrals to good service providers. Also website reviews will also help in a big way in determining the legitimacy of a service provider. A person can also pick up annual subscriptions with such companies.
Get the total cost breakdown before the service rendered. The price stated should not be the only guiding factor in making a decision. Every individual seeks to pay a price which they feel is commensurate with the service provided. When requesting for the tow truck to be discharged, get to bargain on the total cost. Demand to know from the dispatcher the total amount it will cost you to tow the car to your decided location. Prices will always be stated differently hence it is advisable to do the computation even before the car is hooked. In most cases the locality where the breakdown occurred will affect the amount charged, that is, if the company had stalled on a good road, then one will pay less than the one that stalled on a bad road.
The reaction of the person that receives your call. From your conversation with the one on call, pick out indicators on their knowledge on the issue at hand. In most cases how one will treat you on the phone will be the same way they will treat you during the tow. Be very attentive and pick out points that may guide your judgement on the treatment.